Last Updated: 01/08/2025

Welcome to Rakshitha Pharmacy’s online store. By accessing or using our website, you agree to these Terms & Conditions.

1. Use of Website

• You must be at least 18 years old to place an order.

• You agree to provide accurate and complete information.

2. Prescription Medicines

• Certain medicines require a valid prescription.

• You must upload a clear and valid prescription issued by a registered medical practitioner.

• Orders for prescription medicines will be processed only after verification.

3. Orders & Payments

• All prices are in INR and inclusive of applicable taxes.

• Orders are confirmed only after payment or COD confirmation.

• We reserve the right to cancel orders in case of unavailability or regulatory issues.

4. Delivery

• Delivery timelines depend on location and product availability.

• We are not liable for delays caused by courier partners or unforeseen events.

5. Returns & Refunds

• Non-prescription products can be returned within 2 days if sealed and unused.

• Prescription medicines cannot be returned unless damaged, defective, or incorrect.

• Refunds will be processed within 3-5 business days after approval.

6. Limitation of Liability

We are not responsible for any adverse effects caused by medicines purchased from our store. Always consult a doctor before use.

7. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page.